App Details
Peeko lets you buy items shown in live TikTok shows. Sign up with your TikTok username, pay by card or bank transfer, choose your carrier, and track your order from purchase to delivery.
Privacy Policy
1. Information We Collect
We collect only what we need to match your purchases, take payment and deliver your parcel:
- Account details: your TikTok username and password. Passwords are stored encrypted by our login provider.
- Shipping details: first and last name, email address, phone number, street, city, postal code and country.
- Order details: items bought, prices, shipping costs, package size, chosen carrier, order number, tracking number and a photo of the sold item.
- Payment details: payment method (card or bank transfer), payment status and amount. We never see or store your full card number. Card payments are handled directly by Stripe.
- App settings: your language preference, stored on your device only.
2. How We Use Your Information
We use your information only to match the items you claim in a live show to your account, process your payment, create shipping labels and send your parcel, show your orders and tracking links in the app, provide support, prevent fraud, and meet legal obligations such as tax and accounting records. We do not sell or rent your personal data, and we do not use it for advertising.
3. Data Storage and Security
Your data is stored on Google Firebase (Google Cloud) servers. Security rules limit access: you can see only your own account and orders, and only Peeko administrators can see the order and shipping details needed to fulfil them. Data is encrypted in transit and passwords are never stored in readable form. We use industry-standard measures to protect your data from unauthorized access, disclosure or misuse.
4. Sharing Your Information
We share your information only with the service providers needed to complete your order, and only what each one needs:
- Google Firebase: hosting, login and data storage.
- Stripe: processing card payments.
- Sendcloud: shipping prices and labels (name, address, email, phone, package size).
- Carriers (DHL, Hermes, DPD, GLS, UPS): delivering your parcel (name, address, email, phone).
We may also share information when the law requires it, or to protect the rights and safety of Peeko and its users. Where providers process data outside your country, they use appropriate safeguards such as standard contractual clauses.
5. Data Retention
We keep your account and shipping details for as long as your account is active. You may ask us to delete your account at any time, and we will then delete your personal information. Some order and payment records must be kept longer to meet tax and accounting laws. We keep those only for the period the law requires.
6. Your Rights
You have the right to access, correct or delete your personal information, to restrict or object to how we process it, to receive it in a portable format, and to complain to your local data protection authority. You can update your shipping address in the app at any time. For anything else, contact us by email.
7. Children
Peeko is not intended for children under 16, and we do not knowingly collect their information. If you believe a child has created an account, contact us and we will delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will appear on this page and the effective date will be updated. We encourage you to review this Privacy Policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at bagraercan@gmail.com.